We have become aware that some end users of the Document Delivery service are unable to download/open their PDF articles via the link in their Document Delivery account. •This is not affecting all Document Delivery end users •It seems to be only those using Internet Explorer as their browser •A call has been logged with […]
Step by step guide is really useful
The Document Delivery requesting system is now open again for you to begin requesting. We have installed new software on our system, so if you encounter any problems, or peculiarities, please contact the Document Delivery Service immediately.
If you forget the password we emailed to you when you first registered for the Document Delivery Service you do not have to reregister all over again. Simply phone us (Hobart 62 26 2230) (Ltn 63 24 3571) or email us (Docd…@lib.utas.edu.au) (Docd…@lib.utas.edu.au) We can then ‘reset’ your password and tell you the […]
The documents we attach to your ZPortal as a PDF link should be viewed/saved or printed out within 30 days. After this period of time, under Copyright regulations, we are required to remove the documents from our server. Recently we have had a couple of phone calls from users asking what had happened to a […]
Searching in ZPortal serves two purposes for you. It enables you to find a bibliographic record (i.e. a book title or a journal title, not a journal article title). Once you have found your title (and often you find many with the same title) just choose ‘Get It!’ to ‘populate’ the request form. […]
The Document Delivery Librarian recently asked some regular users of the ZPortal requesting system what they thought about it in terms of searching, requesting and receiving pdf documents. Many users asked: How to I quickly request a Journal Article without doing a search within Zportal? Answer: Simply fill out a blank request form using the […]