The Document Delivery step by step user guide is designed to assist Document Delivery clients in using and interacting with the Document Delivery Account. It covers:
- How to log in
- How to search for a book / journal /conference etc titles
- Explains the ‘Search Results’ and how to ‘get’ the item
- That the ‘Request Form’ is populated with the book / journal /conference etc and relevant publication details
- Tells the client what section they are required to fill in for copy requests
- Explains the reason to use ‘Create Request’ option – this is not preferred unless the search option was unsuccessful
- Tracking their DD requests and what the relevant status means
For further information please contact Doc Del staff.